Privacy Policy for Tricorn Books

Effective Date: 16 January 2025

At Tricorn Books, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following information when you interact with our website:

• Personal Information: Name, email address, phone number, and mailing address, provided via contact forms or account registration.
• Payment Information: If you purchase a service or product, we may collect billing and payment details (processed securely by a third-party payment processor).
• Technical Information: IP address, browser type, and usage data, collected via cookies or similar technologies to improve your user experience.

2. How We Use Your Information
The information we collect is used to:

• Process and fulfil your orders or service requests.
• Provide customer support and respond to inquiries.
• Send updates, promotions, and newsletters (only with your consent).
• Improve website functionality and user experience.
• Comply with legal obligations and protect against fraud or misuse of our services.

3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:

• When necessary to complete your transactions (e.g., payment processing).
• To comply with legal obligations, such as court orders or law enforcement requests.
• With trusted service providers assisting in website operations, who are required to keep your information secure and confidential.

4. Data Security
We employ industry-standard security measures to protect your personal information. While we strive to safeguard your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
As a user, you have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications at any time.
• Request data portability or lodge a complaint with a supervisory authority.

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyse website usage and improve our services. You can manage or disable cookies through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

• Email: info@tricornbooks.co.uk
• Address: Tricorn Books, Treadgolds, Bishop Street, Portsmouth, PO1 3HN

Thank you for trusting Tricorn Books, your self-publishing experts.